Top fixes
Polestar 2 top fixes: how owners handle the common issues
Practical fixes for the common Polestar 2 faults owners run into.
Updated 4th September 2026

More on the Polestar 2
The Polestar 2 is a stylish electric vehicle that has garnered attention for its performance and design. This article outlines practical fixes for common problems reported by owners, helping you maintain your vehicle’s performance and reliability.
Battery Range Concerns
One of the most common concerns among Polestar 2 owners is battery range. Some drivers find that the actual range falls short of the manufacturer’s claims. To address this, ensure that your vehicle’s software is up to date, as updates can improve efficiency.
Additionally, consider adjusting your driving habits. Smooth acceleration and deceleration can enhance battery performance. Using regenerative braking effectively can also help extend your range. If range issues persist, consult your dealer for a battery health check.
Infotainment System Glitches
Owners have reported occasional glitches with the Polestar 2’s infotainment system, including freezing or slow response times. If you encounter these issues, a simple restart of the system can often resolve minor glitches.
To restart, hold down the volume knob for about 10 seconds until the screen goes black and the Polestar logo reappears. If problems continue, check for software updates, as these can fix bugs and improve performance. If the issue remains unresolved, a visit to your dealer may be necessary for further diagnosis.
Charging Problems
Some Polestar 2 owners have experienced difficulties with charging, such as slow charging speeds or issues with charging stations. To mitigate these problems, ensure that you are using a compatible charging cable and station.
Regularly inspect your charging port for debris or damage, as this can affect connectivity. If charging speeds are consistently slow, it may be worth checking your home charging setup or consulting a professional electrician. If the problem persists, your dealer can provide assistance with potential battery or charging unit issues.
Uneven Tyre Wear
Uneven tyre wear is another issue that some Polestar 2 owners have reported. This can lead to reduced performance and safety concerns. To prevent uneven wear, ensure that your tyres are properly inflated and aligned.
Regularly rotating your tyres can also help distribute wear evenly. If you notice significant wear on one side, it may indicate an alignment issue that requires professional attention. Regular checks and maintenance can prolong the life of your tyres and enhance your driving experience.
Software Update Issues
Software updates are crucial for maintaining the performance and features of the Polestar 2. However, some owners have reported difficulties in installing updates. If you encounter issues, ensure that your vehicle is connected to a stable Wi-Fi network with sufficient signal strength.
If the update fails, try restarting the infotainment system and attempting the update again. In some cases, updates may take longer than expected, so patience is key. If problems persist, your dealer can assist with troubleshooting and ensuring your system is up to date.
Interior Quality Concerns
While the Polestar 2 is known for its premium interior, some owners have reported issues with materials or assembly quality. If you notice any defects, such as loose trim or upholstery issues, document them with photos and report them to your dealer.
Most manufacturers have warranties that cover interior defects, so it is worth checking your warranty status. Regular cleaning and maintenance can also help keep your interior in top condition. If you are considering modifications, ensure they do not void your warranty or affect the vehicle’s resale value.
By addressing these common issues proactively, Polestar 2 owners can enhance their driving experience and maintain the vehicle’s performance. Regular maintenance and attention to detail can go a long way in ensuring your electric vehicle remains reliable and enjoyable to drive.
Polestar 2 recall record
3 recalls have been issued for the Polestar 2, between 2020 and 2023.
A joint in the front suspension may have been incorrectly attached during the manufacturing process.
R/2023/203Issued 11 July 2023
A joint in the front suspension may have been incorrectly attached during the manufacturing process.
Remedy:Inspect the front suspension to ensure that the joint is correctly attached and if applicable adjust accordingly.
Affects cars built Dec 2022 to Dec 2022
HIGH VOLTAGE CONTACTORS IN THE BATTERY ENERGY CONTROL MODULE MAY OPEN DURING DRIVING
R/2021/061Issued 24 February 2021
High voltage contactors may open during driving resulting in a risk that the high voltage system may be unintentionally disconnected causing a loss of propulsion.
Remedy:Software upgrade to be carried out.
Affects cars built Dec 2019 to Feb 2021
TIN PLATING ON BULK CAPACITOR TERMINALS COULD CAUSE SHORT CURCUIT AND STALLING WHILE DRIVING
R/2020/306Issued 30 October 2020
Tin plating on the bulk capacitor terminals may create a short circuit
Remedy:Replace the affected inverters as appropriate
Affects cars built Sept 2019 to Aug 2020
A recall applies to a build range, not to every car of this model. Check a registration to see whether one specific vehicle has an outstanding recall.
Frequently asked questions
What common issues have been reported with the Polestar 2?
Common issues with the Polestar 2 include software glitches, battery performance concerns, and occasional problems with the infotainment system.
How can I check if my Polestar 2 needs any fixes?
You can check for any necessary fixes by visiting the official Polestar website or contacting your local dealer for a vehicle health check.
Are there any recalls for the Polestar 2?
Recalls are issued against individual vehicles rather than a model as a whole, so a model-level yes or no would be guesswork. Enter the registration on Honest Car Check and we check the DVSA record for that specific car. Where DVSA holds no status, confirm it with a franchised dealer using the VIN.
What should I do if my Polestar 2 has a software issue?
If you experience a software issue, try restarting the infotainment system. If the problem persists, contact your dealer for assistance or to schedule a software update.
Is there a warranty for the Polestar 2 that covers fixes?
Yes, the Polestar 2 comes with a warranty that typically covers manufacturing defects and certain repairs. Be sure to check the specific terms of your warranty for details.
How often should I service my Polestar 2?
It is recommended to service your Polestar 2 every 12 months or 12,000 miles, whichever comes first, to ensure it remains in good condition and any potential issues are addressed early.
Can I perform fixes on my Polestar 2 myself?
While some minor maintenance tasks can be done at home, it is advisable to have any significant fixes performed by a qualified technician to ensure safety and compliance with warranty conditions.
Where can I find parts for my Polestar 2?
You can find parts for your Polestar 2 through authorised Polestar dealers or reputable automotive parts suppliers that specialise in electric vehicles.
Sources
- DVSA vehicle safety recalls (Open Government Licence v3.0)