Common problems

Mercedes-Benz E-Class common problems and reliability issues

Honest rundown of the most common Mercedes-Benz E-Class faults, what to watch for, and how to keep one running well.

Updated 22nd June 2026 DVSA data: Across 227,526 recorded MOT tests, 19.9% failed.

TL;DR

Mercedes-Benz E-Class vehicles are generally reliable but have common issues such as oil leaks in 2010-2015 models, transmission problems in 2009-2016 models, air suspension failures from 2010-2016, and electrical faults across various models.

Engine Problems

The Mercedes-Benz E-Class is prone to oil leaks, especially in the 2.1-litre diesel engines from 2010 to 2015. These leaks can lead to low oil levels and potential engine damage. Some petrol engines from 2013 onwards may have timing chain issues, risking significant engine failure if not addressed. Earlier models may also experience fuel injector problems, causing rough idling and performance issues.

Transmission Issues

Transmission problems are prevalent in the 7G-Tronic automatic gearbox, particularly in models from 2009 to 2016. Owners report rough shifting and hesitation during gear changes. Regular maintenance, including fluid changes, can help, but buyers should check for signs of trouble. Some have noted faults in the transmission control unit, leading to erratic shifting behaviour.

Suspension Faults

Air suspension failures are common in E-Class models from 2010 to 2016, resulting in a bumpy ride and uneven vehicle height. Replacing air suspension components can be expensive, so a pre-purchase inspection is advisable. Additionally, traditional coil spring setups may experience premature wear and noise over bumps.

Electrical Issues

Electrical faults occur frequently in the E-Class, with issues reported in the central locking system and infotainment glitches across various model years. These can often be fixed with software updates or repairs, but they can be frustrating. Some users have also faced unexpected battery drainage, linked to faulty components or systems that fail to shut down properly.

Known Recalls

The E-Class has had multiple recalls, addressing issues from faulty airbags to braking system problems. Models from 2016 have faced recalls for potential fuel leaks. Checking the vehicle’s recall history is crucial to ensure all necessary repairs have been made. Certain models may also have recalls related to software affecting safety systems.

What people are asking

What are the common problems of an E-Class?

Common problems reported by owners include oil leaks in diesel engines from 2010 to 2015 and transmission issues with the 7G-Tronic gearbox in models from 2009 to 2016. Air suspension failures and electrical glitches are also frequently mentioned.

Is the Mercedes E-Class a reliable car?

The Mercedes E-Class is generally regarded as reliable, with a solid reputation. However, potential buyers should closely examine service history and be aware of common issues, especially in specific model years.

Which Mercedes to stay away from?

Buyers are often advised to be cautious with E-Class models from 2009 to 2016 due to reported transmission and air suspension issues. Researching specific model years with higher fault incidences is also wise.

Which year is the Mercedes E-Class most reliable?

Many owners consider the 2017 and later models to be more reliable, as they report fewer issues compared to earlier versions. These newer models benefit from updated technology and improvements made by the manufacturer.

What owners say

However, concerns about long-term reliability, particularly regarding air suspension systems in models from 2010 to 2016, are common. Owners praise the E-Class for its comfort and luxury features, highlighting a well-rounded driving experience.

UK buyers note that while the E-Class is prestigious, repair costs can be significant, especially for transmission issues. Some recommend investing in comprehensive warranties to cover potential faults.

Models with a full service history and fewer reported issues are likely better investments. Discussions about resale value indicate that the E-Class holds its value well, but buyers should check for common problems before purchasing.

Mercedes-Benz E-Class recall record

139 recalls have been issued for the Mercedes-Benz E-Class, between 2000 and 2026.

  1. Coolant pump control software

    R/2026/201

    Issued 23 June 2026

    Mercedes-Benz AG has determined that on certain GLE/GLS (167 platform) C-Class (205 platform) E-Class (213 platform) S-Class (223 platform) GLC (253 platform) and CLS (257 platform) vehicles with diesel engine the vacuum‑controlled coolant pump might exhibit a leakage between the vacuum system and the coolant circuit.

    Remedy:As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.

    Affects cars built May 2017 to May 2017

  2. SRPC2521 – Routing of transmission wiring harness

    R/2025/534

    Issued 19 January 2026

    Mercedes-Benz AG has determined that on certain E-Class AMG (214 platform) vehicles with 4-wheel-drive the routing of the transmission wiring harness might not meet specifications.

    Remedy:As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will check the routing of the transmission wiring harness on the affected vehicles and rework it if necessary.

    Affects cars built Sept 2024 to Jan 2025

  3. SRPC2504 - Ground connection bolting

    R/2025/155

    Issued 8 May 2025

    Mercedes-Benz AG has determined that on certain E-Class (214 platform) and GLC (254 platform) vehicles the bolts of certain 12V- and 48V- ground connections might not have been fastened with the specified torque.

    Remedy:As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the bolting of the ground connections and perform according repairs if necessary.

    Affects cars built Feb 2024 to May 2024

  4. SRPC2421 – Welding of rear axle carrier

    R/2024/502

    Issued 23 December 2024

    Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications.

    Remedy:As a remedy a Mercedes-Benz service partner will replace the rear axle carrier of the affected vehicles.

    Affects cars built Aug 2024 to Sept 2024

135 older recalls not shown.

A recall applies to a build range, not to every car of this model. Check a registration to see whether one specific vehicle has an outstanding recall.

Mercedes-Benz E-Class MOT record

From 227,526 recorded MOT tests, 19.9% failed.

MOT pass and failure rates by year of first registration
RegisteredTestsFailedMedian mileage
20243092.3%24,643 mi
20222,7459.7%29,070 mi
20216,26210.8%40,853 mi
202010,24512.4%46,752 mi
201920,62712.8%57,208 mi
201820,55114.1%64,346 mi
201721,61614.4%79,008 mi
201619,82516.1%81,960 mi

Most common reasons for failure

  1. Tyre tread depth not in accordance with the requirements32.7%
  2. A suspension pin, bush or joint excessively worn20.9%
  3. Brake pipe damaged or excessively corroded18.3%
  4. A tyre seriously damaged18.1%
  5. a brake lining or pad worn below 1.5mm9.9%

Figures cover every Mercedes-Benz E-Class tested in the DVSA dataset, not this specific car. Check a registration for the actual history of one vehicle.

Mercedes-Benz E-Class official figures

Median across 24 variants on sale, diesel electric, electricity / diesel, electricity / petrol, petrol electric.

Combined economy
45.2 mpg
WLTP median across variants
CO2 emissions
153.5 g/km
Sets the first-year tax rate
Electric range
58.5 miles
Manufacturer WLTP figure

Official figures for new cars. Real economy varies with driving, load and conditions.

Frequently asked questions

What are common engine problems in the E-Class?

The E-Class can experience issues with oil leaks, particularly in models from 2010 to 2015.

Are there transmission issues with the E-Class?

Some models, especially from 2009 to 2016, report problems with the 7G-Tronic automatic transmission, including rough shifting.

What suspension faults should I look for?

Air suspension failures are common in models from 2010 to 2016, leading to a bumpy ride.

Are there any known electrical faults?

Yes, issues with the central locking system and infotainment glitches have been reported in various models.

Is the E-Class reliable?

Overall, the E-Class has a good reliability record, but it is essential to check the service history and common faults.

Sources