Renault Captur 2019 to 2024: common problems and what to know

TL;DR

The 2019 to 2024 Renault Captur is a reliable compact SUV, but common issues include electrical faults and gearbox problems. Prospective buyers should check for these issues and consider later models for better performance.

Key facts callout

• Common issues include electrical faults and gearbox problems.
• Generally reliable, with later models performing better than earlier ones.
• Owners appreciate the Captur’s practicality and comfort.
• Prices for used models typically range from £15,000 to £25,000.

Engine and gearbox

The Renault Captur from 2019 to 2024 features a variety of petrol and diesel engines, including 1.0-litre and 1.3-litre petrol options, as well as a 1.5-litre diesel. While these engines are generally efficient, some models may face turbocharger issues if not serviced regularly.

A frequent complaint involves the automatic gearbox, particularly the dual-clutch EDC transmission, which some drivers find slow to respond or jerky during low-speed manoeuvres. It is advisable to test drive an automatic model thoroughly to ensure the gearbox operates smoothly.

Electrics and electronics

Electrical issues are among the most commonly reported problems with the Captur. Owners have noted faults with the keyless entry system, which may fail to recognise the key fob, preventing the car from starting. Battery drainage has also been reported, especially in models with stop-start technology.

While infotainment systems are generally user-friendly, some users have experienced glitches, such as the touchscreen freezing or not responding to inputs. When buying a used Captur, check that all electronic features function correctly, including climate control and navigation systems.

Body and suspension

The Renault Captur is designed with practicality in mind, featuring a high driving position and ample storage space. However, some owners have reported issues with the boot mechanism, which can occasionally fail to unlock. This minor inconvenience is worth checking during a test drive.

The Captur generally offers a comfortable ride, but some drivers feel it can be a bit soft, particularly when cornering. This may not deter most buyers, but those seeking a sportier driving experience might want to test drive competitors in the same class.

What people are asking

What is the most common problem with the Renault Captur?

The most common problem reported by owners is related to electrical issues, including keyless entry faults and battery problems.

Is the 2019 Renault Captur reliable?

Yes, ownership surveys suggest that the Renault Captur is generally reliable, with later models scoring better than earlier ones.

Is the Renault Captur a good reliable car?

Overall, the Captur is seen as a reliable choice, especially if you opt for a later model.

What is the problem with the gearbox in the Renault Captur?

Some owners report issues with the automatic gearbox, particularly the dual-clutch EDC transmission, which can be slow to respond or exhibit jerky behaviour.

What owners say

On forums and Reddit, many Captur owners express satisfaction with the vehicle’s comfort and practicality. However, they also caution potential buyers about the common electrical issues and gearbox concerns. Some users recommend opting for the latest models to avoid early production problems, as these tend to have improved reliability.

Owners appreciate the spacious interior and boot capacity, making it a good choice for families or those needing extra storage. The general sentiment is that while the Captur has its flaws, it offers good value for money in the compact SUV segment.

Should you buy a 2019 to 2024 Renault Captur?

The Renault Captur from 2019 to 2024 is a solid choice for those seeking a compact SUV with a practical design and decent reliability. While there are some common issues to be aware of, particularly with electrics and the gearbox, many owners report a satisfying ownership experience. If you can find a well-maintained model, especially from the later years of this generation, it could serve you well. Just ensure you conduct a thorough inspection and test drive before making a purchase.